Return Policy

Change of Mind:

We do not accept refunds or exchanges for change of mind or incorrect product purchases. We recommend receiving a consultation prior to placing an order. You can book an online consultation here.

Damaged/Incorrect Products:

In the rare case, you receive products that are damaged or incorrect, we will issue a full refund or replacement free of charge on the products damaged. You must notify us within 72 hours after receipt of the goods for a refund or replacement. Photos are required of the damaged goods and incorrect items before we can proceed. Please keep all the packing materials of the parcel. A prepaid shipping label will be provided for returning the products; alternatively, a receipt will be provided with proof of purchase. We will refund any shipping costs incurred as long as a receipt is provided. All damages or incorrect items will need to be returned before a refund or credit can be processed.